Each year we spend months preparing for an increasingly busy peak period in November and December. Please be aware that some restrictions apply for Unaddressed Mail (UM) deliveries during this time, as outlined below.

4 November 2024 - 13 December 2024 

Standard bookings for Premium UM and articles greater than 100gm will not be available. Standard delivery for articles up to 100g remains available with the following delivery arrangements:

  • 4 November - 29 November: standard five-day delivery window
  • 2 December - 13 December: delivery will be completed by 20 December

We encourage customers to book well in advance, however, cannot guarantee delivery capacity and there may be occasions where a booking is split over multiple weeks.

16 December 2024 - 3 January 2025 

As part of our resourcing for our peak delivery period, we will be pausing UM bookings between 16 December 2024 and 3 January 2025 to help manage the spike in parcel deliveries before Christmas.

Please be mindful of this when planning upcoming campaigns. We apologise for any inconvenience this may cause.

The table below details the UM arrangements commencing 21 October 2024

Delivery and surcharge timetable
Last date to create booking Required lodgement date (same state) Required lodgement date (other state) Delivery week commencing Premium bookings

Last week to create booking

21 Oct

Required lodgement date (same state)

28 Oct

Required lodgement date (other state)

24 Oct

Delivery week commencing

4 Nov1

Premium bookings

Not available

Last week to create booking

28 Oct

Required lodgement date (same state)

4 Nov2

Required lodgement date (other state)

31 Oct2

Delivery week commencing

11 Nov

Premium bookings

Not available

Last week to create booking

4 Nov

Required lodgement date (same state)

11 Nov

Required lodgement date (other state)

7 Nov

Delivery week commencing

18 Nov

Premium bookings

Not available

Last week to create booking

11 Nov

Required lodgement date (same state)

18 Nov

Required lodgement date (other state)

14 Nov

Delivery week commencing

25 Nov

Premium bookings

Not available

Last week to create booking

18 Nov

Required lodgement date (same state)

25 Nov

Required lodgement date (other state)

21 Nov

Delivery week commencing

2 Dec

Premium bookings

Not available

Last week to create booking

25 Nov

Required lodgement date (same state)

2 Dec

Required lodgement date (other state)

28 Nov

Delivery week commencing

9 Dec

Premium bookings

Not available

Last week to create booking

Unavailable

Required lodgement date (same state)

Unavailable

Required lodgement date (other state)

Unavailable

Delivery week commencing

16 Dec

Premium bookings

Not available

Last week to create booking

Unavailable

Required lodgement date (same state)

Unavailable

Required lodgement date (other state)

Unavailable

Delivery week commencing

23 Dec3

Premium bookings

Not available

Last week to create booking

Unavailable

Required lodgement date (same state)

Unavailable

Required lodgement date (other state)

Unavailable

Delivery week commencing

30 Dec4

Premium bookings

Not available

Note: No deliveries on public holidays.

1 Recreation Day public holiday – Tasmania only 18 Oct (last booking date), 28 Oct (same state lodgement), 23 Oct (interstate lodgement)

2 Melbourne Cup public holiday – Victoria only 25 Oct (last booking date), 1 Nov (same state lodgement), 30 Oct (interstate lodgement)

3 Christmas/Boxing Day public holidays 

4 New Years Day public holiday