Applies to Australia Post and StarTrack business customers with an account.
Products and services are charged at the end of your invoice period with a single total to pay with due date.
On this page
On this page
Self-service
Use the app called My Business Account (MBA) to:
- Download your invoice
- Download an AP Billing Extract (invoice transaction data)
- Download your pricing statement
- Check your account balance and usage
- Make payments and more
My Business Account is located within the Merchant Portal. To log in, request access or for help, visit Merchant Portal help and support.
My Business Account (MBA) user guide (PDF 2MB)
For billing questions or help, email the Billing & Invoice Support Team at billing@auspost.com.au.
Recommended
Recommended
- Set up email billing - Avoid clutter and help the environment.
- Set up direct debit - Save time, never miss a payment, and avoid late fees.
For billing questions or help, email the Billing & Invoice Support Team at billing@auspost.com.au.
Recommended
- Set up email billing - Avoid clutter and help the environment.