1 The pickup service collects parcels from senders for lodgement into the Australia Post network. Additional charges apply. The pickup service is only available in major metropolitan areas, and its availability in your location will be advised by the on-screen prompts within the MyPost Business online portal. Australia Post may vary at any time the locations where the Parcel Pickup Service is available. We can collect up to 100 parcels at a time. Pickups between 9am and 5pm Monday - Friday, for orders placed before 1pm the day prior. Subsequent parcel delivery in our network is based on the postage services you have purchased. For details, read the MyPost Business Online Sending Terms of Use (PDF 237kB).
2 MyPost Business savings bands are based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings are calculated on standard postage rates (PDF 642kB), and apply to MyPost Business products, with certain exceptions. For more information, read the MyPost Business Rates and Savings Guide (PDF 642kB) for the spend requirements of each savings band and for a full list of MyPost Business products, including the lists of exceptions.
3 The returns service is only available for domestic parcels. The service is only available for postage labels generated through the MyPost Business portal and isn’t available for Parcel Post and Express Post prepaid satchels. Standard MyPost Business postage rates and savings apply.