Applies to Australia Post and StarTrack business customers with an account.
If you're having difficulties paying your invoice, contact your credit representative who can assist.
Their details are located on your invoice:
Australia Post invoices
Under the 'Payment help' heading on the first page, middle right.
StarTrack invoices
Under the 'Payment help' heading on the first page, towards the bottom left.
Learn more about contacting your credit representative.