International post guide
Check guidelines for shipping to 220+ international destinations.9
Streamline your shipping with International Contract
Streamline your shipping with International Contract
If you ship 10+ international parcels a week, or if your business sends large volumes of international business letters, you could qualify for International Contract. This service offers a range of features and benefits including competitive shipping rates, 24/7 support and easy API integration.
220+ international destinations
Reach customers in 220+ international destinations with a choice of Express and Standard delivery speeds.
Competitive shipping rates
Get competitive shipping rates, based on international spending and zones, price certainty and deadweight pricing.
Streamlined management
Get one Account Manager, one logistics partner, and one set of tailored shipping prices to manage your shipping.
Commercial partnerships
Access our key international subsidiaries and partners, including Australia Post Global, and Sai Cheng logistics.
Easy API integration
Access easy API integration with major shipping platform providers and use online support tools for streamlined shipping.
24/7 support
Get support from our 24/7 live chat, your Account Manager, Contact Centre, business support portal or your local Post Office.
International Express and International Standard delivery services
International Express and International Standard delivery services
We deliver to 220+ international destinations with a choice of delivery speeds.
| International Express | International Standard | |
|---|---|---|
| Delivery time | International Express 3-6 business days1 |
International Standard 5-10 business days1 |
| Weight | International Express Up to 20kg |
International Standard Up to 20kg |
| Features | International Express Tracking - including SMS and email notifications2 Signature on Delivery3 |
International Standard Tracking - including SMS and email notifications2 |
| Optional extras | International Express If your item is valued over $100, we recommend you purchase Transit Cover.4 |
International Standard Signature on Delivery3 If your item is valued over $100, we recommend you purchase Transit Cover.4 |
International Contract features and extras
International Contract features and extras
Address validation5
Check address accuracy and reformat to meet international standards to assist with first time delivery.
HS Tariff codes6
Add HS tariff codes to help decrease customs delays.
Landed cost calculator7
Estimate accurate tariffs at purchase.
Prohibitions and restrictions8
Check prohibitions and restrictions by destination before shipping.
Tracking2
Stay updated on the progress of your delivery with free tracking updates.
Signature on Delivery3
Captures the signature of the recipient on delivery. This service is free with International Courier and International Express.
Transit Cover4
Transit Cover applies to individual parcels. The cost is a percentage of the cover value and includes a minimum value. These values are set in each International Contract.
Important information for international shipping
Important information for international shipping
International zones
View our 5 international zones and where each destination fits in.
International customs forms
International customs forms
Access customs forms and Electronic Advance Data (EAD).
Shipping guidelines
Shipping guidelines
Read about maximum size and weight limits, restrictions, parcel preparation and more.
Spend $50+ over 4 weeks on parcel sending?
Spend $50+ over 4 weeks on parcel sending?
With smart sending tools and great savings, MyPost Business is ideal if your business spends $50+ over 4 weeks on domestic and international parcels.10
1 Estimated delivery time between metro areas of major cities, for items that are classified as low value and low risk that are pre-cleared through customs. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control. For more information, check our International post guide and International delivery times and destination guide.
2 Tracking is not available for all destinations. For more information, check our International post guide.
3 Additional charges may apply for some services. Signature on Delivery is not available for all destinations. For more information, check our International post guide.
4 If you don’t have Transit Cover or Transit Warranty, you may still be entitled to compensation under the Australian Consumer Law in certain circumstances. This compensation would include a refund of the postage amount you paid for the article (including any applicable surcharge). Learn more about Transit Cover.
5 Australia Post will endeavour to keep Address Validation Tool up-to-date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.
6 The HS Tariff Look-up is not available for all destinations. Australia Post will endeavour to keep the HS Tariff Look-up tool up-to date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.
7 Australia Post will endeavour to keep the landed cost calculator up-to-date, but will not be liable for any errors or out of date information. Customers should be aware that the landed cost calculator produces an estimate only as at a point in time and the correct amount owed will be assessed by the relevant customs office. Terms and Conditions apply to the use of this service.
8 Australia Post will endeavour to keep the Prohibited and Restricted Goods tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that the Prohibited and Restricted Goods tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific destinations. The entry of goods into specific destinations will be subject to local customs officials.
9 Australia Post will endeavour to keep the International post guide tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that this tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific destinations. The entry of goods into specific destinations will be subject to local customs officials.
10 MyPost Business savings bands are based on your spend on products and services over specific periods using your MyPost Business account, with certain exceptions. Savings are calculated on standard postage rates (PDF 645kB), and apply to MyPost Business products, with certain exceptions. For more information, read the MyPost Business Rates and Savings Guide (PDF 645kB) for the spend requirements of each savings band and for a full list of MyPost Business products, including the lists of exceptions.
