Post Office and retail updates

To give your Christmas parcels the best chance of arriving on time, send them as early as possible and before the recommended cut-off dates. 

All 365-day prepaid mobile plans expired on 30 September 2024. 
All 30 day / monthly services (mobile and broadband) expired on 30 July 2024.

We’re committed to meeting customer needs, enhancing experiences and providing outcomes – today, and into the future.

Received a missed delivery notification? Find out what it means and what you’ll need to do.

If you buy a product from us, it's covered by the Australia Post Returns Policy.

Please be aware of potential scams involving Gift Cards, which are often made via phone call or email.

Note: we would never ask for payment in the form of a Gift Card.

As REDcycle have ceased operations due to challenges in the recycling network, our customers are no longer able to recycle their used plastic satchels via REDcycle bins.