Mail redirection and mail hold
We can manage your letters and parcels when you move house, change address or go on a holiday.1
Mail redirection and mail hold services
If you’re going away or moving within Australia or overseas2, we can manage your letters and parcels with our mail redirection and mail hold services. You can extend, alter or cancel your service online or at the Post Office.
For business customers, you can view our mail redirection and mail hold services for business.
Mail redirection
If you're moving, we can manage your letters and parcels so they move with you.
Mail hold
We can hold your letters and parcels and deliver them when you return.
Update your service
If you’d like to extend, alter or cancel your service, we can help you online, over the phone or at the Post Office.
PO Boxes for frequent movers
If you move house often, a PO Box allows you to keep the same address, even when you move.
Choose from a range of sizes and service lengths for letters and parcels.
Read the mail redirection and mail hold terms and conditions and how we're protecting your privacy.
1 Terms, conditions and collection time limits apply.
2 You must apply for International mail redirection at the Post Office. Some mail can't be redirected overseas, including Registered Post, Cash on Delivery, Parcel Post, Express Post and items which require customs documentation. We are not able to redirect mail from an overseas address to an Australian address. Please refer to the local postal service in the country you would like your mail redirected from.
