Fast facts about Australia Post

As a Government Business Enterprise (GBE), Australia Post is a self-funded business with both commercial and Community Service Obligations. Any profit we earn is either used to pay a dividend to our shareholder (the Australian Government) or reinvested in our assets and services, so that we’re equipped to meet the changing needs of our customers and communities and can deliver a better tomorrow for another 200 years.

• Group revenue: $9.13 billion
• Group loss before tax: $88.5 million
• Parcels and Services revenue: $7.42 billion
• Letters volumes: 1.76 billion
• Letters business losses: $361.8 million
• Invested $306.1 million in the network to support parcels growth to make Australia Post more sustainable
  

• 200 million visits to our Post Office network
• 885 million customer digital visits
• 243,106 small businesses supported with MyPost Business
• 3 million items delivered on a single day (in December 2023)
• $39+ million spent with social enterprises and Indigenous businesses
• Launched Australia Post Metro highly reliable next day eCommerce service in FY24
• Nine million prepaid postcards promoting Beyond Blue's mental health support services distributed across Australia
• 129,474 books delivered to children in remote First Nations communities; 500,000 since 2020
• Over 200 grants supporting community organisations across Australia
  

• We directly employ a workforce of more than 34,000 team members (excluding casuals and contractors). Overall, we have more than 64,000 team members and extended workforce in our delivery, retail and operational networks
• With 6.2% of our workforce identifying as having disability, we continue to enhance the accessibility of our workplace
• We are proud that 3.0% of our workforce identify as Indigenous; and actively encourage further team members to self-identify and join our Mob@Post community.
• 37.5% of our total workforce are female, 3.6% identify as LGBTQIA+ and 32% are from a culturally and linguistically diverse background
• Our employees represent 143 nationalities
  

• Australia Post supports the Australian Government’s commitment to Net Zero by 2050
• Scope 1 and 2 emissions reduced 29% since 2019
• 55% increase in our own solar generation year on year
• Reduced our waste to landfill by 16% year-on-year
• Recycling rate has increased to 71% of total waste